Recruitment Manager (Call Center) - Services

GENERAL INFORMATION

§  Position: RECRUITMENT MANAGER (CALL CENTER) - SERVICES

§  Job code: JO-171012-138334

§  Level: Manager

§  Contract term: Permanent

§  Recruitment reason: New-hired

§  Expected joining date: Pursuant to Vietnam Labor Law (the sooner the better)

§  Work location: Tan Binh District, HCMC

§  Work time: Monday - Friday (8:00 - 17:00) & every other Saturday based on company’s request

§  Salary range: Gross 23.000.000 - 28.000.000 VND

JOB DUTIES

§  Job Responsibilities:

-       Develop and maintain the recruitment process of the company (including job descriptions, measurement definitions, proper actions to close gaps)

-       Design the selection matrix for choosing optimum recruitment channels and recruitment sources

-       Explore market best practices in recruitment and staffing; implement appropriate best practices for the organization

-       Build good relationship with internal customers and external recruitment agencies

-       Monitor and constantly reduce the costs of recruitment process

-       Set social media communication strategy for different job profiles and functions

-       Conduct job interviews for managerial positions or other key ones in the organization

-       Monitor labor legislation; implement required changes to keep the whole process compliant

-       Manage and develop HR recruitment team

-       Act as a single point of contact for department managers regarding recruitment topics

-       Design training recruitment for HR recruiters and department managers

 JOB REQUIREMENTS

§  Desirable Background and Experience:

-       Qualification: Bachelor Degree in relevant field

-       Language skill(s): English fluent (must), Japanese conversational level (preferred)

-       Computing: MS Office proficiency

-       From 3+ years of professional experience in recruitment for matrix organizations, especially BPO industry

-       Having good network with headhunters, job sites and wide range of candidates is a very big plus

-       Excellent communication and interpersonal skills

§  Desirable Characters:

-       Gender: Any

-       Age: 30s

-       Personality: tough, determined, hard-working, resourceful, visionary, clever

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