ITS Consultant - Office Equipment

* Report to IT Manager
* Assigned to IT Department
* Job Responsibilities;
- Develop, maintain and support infrastructure, hardware and system software components
- Perform installation, maintenance and support of software/hardware system and user
- Configure, debug and support multiple infrastructure platforms
- Perform high-level root-cause analysis for service interruption recovery and create preventive measures
- Deploy the installation of IT system,
- Set up the related connecting devices (servers, printers, copiers, related software)
- In charge for all field service to distributors/ end users
- In charge MFP machines major, other products and helpdesk.
- Provide after-sales services to clients
- Support customer when issue occurs
- Ensure customer satisfaction
- Collaborate and co-operate to accomplish the cross sectional projects
- Other assignments as requested from direct superior


* Essential requirements:
- Graduated from IT related field of University/College
- Experiences in similar position at least 4-5 years
- Good at Network, window servers
- Have knowledge of CISCO, MCSA, MCSE
- Consulting skills of IT related
- Skills of hardware fixing
- Good technical knowledge, troubleshooting
- Strong planning and analytical skills
- Good communication, negotiation and presentation skills
- Well organized, high sense of responsibilities, team work.
- Good English communication

* Preferable:
- Understanding of digital printers (a plus)

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