Retail Manager (Music Instrument Store)

Shop activity management
- Do sales action at storefront for leading the members and make sure your salespeople are doing everything.
- Ensure that the sales floor operations function smoothly.
- Review the performance of your salespeople and to motivate and stimulate them to even greater achievements and Assist salespeople in the selling operation. Estimate sales forecast periodically with analyzing market situation and action plan.
- Make plan and realize Promotional plan with combining Music School.
- Corporate to Internal Music school and consider effective sales scheme for school customers.
- Create business by networking with teachers/schools outside, and community organizations
- Constructively handle (or supervise the handling of) all customer complaints related to your store. Promote customer loyalty
- Mission stating for the staff and follow up through periodical meeting.
- Offer them the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives.
- Manage sales...
3. Managing Music school:
- Starting up the music school, manage dedicated staff and teachers to achieve given KPI.
- Students management; Teacher management:
4. Administration management:
- Design and implement retail shop & music school policies and procedures.
- Ensure all operations at retail shop & music school are complied with the policies and procedures.
- Recruiting staffs, providing orientation and training for new employees. (vv)

*Essential Requirements:
- At least 5 experience years in Sales, Retail, or Customer service experience.
- Graduated from University with major in Business Administration, Economics, and Education.
- English: Business Level
- Computer skills: Proficiency in Microsoft office
- Good communication skills.
- A strong commitment to customer service
- The ability to work under pressure and handle challenging situations
- Strategic leadership and decision-making
- Must be innovative, proactive and a team player
- Must be able to work a flexible schedule including evenings, weekends, and some holidays

* Referable Requirements:
- Musical Instruments Store Experience highly appreciated.

The company is a Japanese multinational corporation and conglomerate with a very wide range of products and services, predominantly musical instruments, electronics equipment. It is the world's largest piano manufacturing company.

VietnamHo Chi Minh Map

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