Japanese Speaking - Technical Support - IT Solutions

<Number of employees : Total : 60 Local : 48 Japanese : 12 >
<Report Line : Japanese Director >
<Team Member: 40 persons>
<Number of Subordinates: 0 persons >

<Products: IT Service >
<Clients: Japanese and local company in any industry >
<Saturday Working: No >

<Job Responsibilities>
- Take care of the troubles with customer
- Support and interpret between Japanese members and customers
- Contact to vendor (maker) support, and get the instruction from vendor and then conduct the instruction
- Analyze the data and make documentations
- Technical support as IT help desk for local customers
- Support customers and internal staffs for PC, server and network problems

<Necessary Skill / Experience >
- Age : 27 - 32
- Gender : Any
- Japanese skill : Business level (N2 level)
- English skill : Conversational level ( using in internal communication)
- More than 3 years experiences as SE (network/server) or Technical Support in IT industry
- Good at analyzing data and making documentation (with MS Excel, MS PowerPoint)

<Preferable Skill / Experience>
- Having experiences in Japanese Company

<Schedule>
- They want to hire until end of September
- They can arrange the interview schedule in any time

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