Japanese Speaking - Customer Support - Health food

This call center is new established from Sep 2019
<Report Line : Vietnamese Manager >
<Team Member: 30 persons>
<Number of Subordinates: 0 person >

<Products: Mail order sales of health food >
<Clients: Japanese consumers in Japan >
<Saturday Working: No >

<Job Responsibilities>
- Respond to Japanese customers (product inquiries and complaints) as a call center staff for Japanese mail order product company
- Deal with customers by e-mail or telephone
- Guidance about planned purchases and purchased products
- Report inventory to Vietnamese Manager

** They have training and guidance on handling and knowledge of products inquiries after joining the company

<Necessary Skill / Experience >
- Age : Any
- Gender : Any
- Japanese Skill : Fluent (N1 level)
- No need experience
- Person who are interested in Call Center duty
- Person who have no resistance to email and phone support in Japanese

<Preferable Skill / Experience>
- Working experiences in Call Center
- English Skill : Conversational level

<Schedule>
- Interview times : 1 round

VietnamHo Chi Minh Map

Name of person in charge of hiring：