Job summary
| Job category | Other／Other |
|---|---|
| Industry | Other／ |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
English （Business） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems |
Work details
<Job Responsibilities>
・Responsible for monitoring CS/Hotel/Payment agents in terms of quality and quantity to meet operational requirements from Clients
・Following and making sure all team members are actively involved activities, such as Service Improvement and Motivation Program.
・Providing Performance Reports and analysis such as attendance, achievement, activities assigned, etc.
<Necessary Skill / Experience >
・Bachelor Degree
・Gender: Any
・Age: 25 - 30 years old
・At least 2 years working experience at Call center/ Customer support in Travelling/ Hotel industry
・Language: English Business Level (to communicate with client directly)
・Having working experience as a Leader over 1 year (to manage each members performance to hit KPI)
<Hiring Schedule>URGENT
- Expected 1st interview date : In Jan, after 3-4 days after CV screening
- How many round interview : 2－3 times
- Expect joining day : ASAP before Tet, up to candidate condition
About interview
Liaison
Operation Supervisor - IT
RGF HR Agent
800 〜 1000 USD
