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  2. Ho Chi Minh Job seeking
  3. Tailor-made Travel Expert - Japanese Speaking

Tailor-made Travel Expert - Japanese Speaking

600 〜 1000 USD

  • Discova
  • Location: Ho Chi Minh
  • Japanese level:Business │Required length of experience:1 year to less than 3 years

Work as part of a multicultural sales team!

  • Permanent
  • 1 year to less than 3 years
  • Close

Job summary

Job category Sales / Clerical / Planning / Logistics/Sales
Industry Consumer Services/ Travel / Entertainment
Employment type Permanent
Position level Staff / Member
Number of openings 1
Desired entry time -
Required language skill

Japanese (Business)

Foreign language competence English、
Working hours Full Time
Welfares / Leave systems The Discova brand is the newest addition to the Flight Centre Travel Group. The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years of experience in delivering inspiring and innovative travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally and go the extra mile to help our partners extend their reach.
Why Discova?
- Multicultural Working Environment
- Paid Annual Leave
- Volunteer Leave
- Medical Cover
Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture with social events that are the envy of the industry. 

Work details

-Do you take pride in offering a tailored sales experience?
- Are you willing to go above and beyond to deliver innovative proposals?
- Do you thrive off exceeding expectations?
- Want to use your Japanese language skills daily?

Then we want to hear from you!

About the Opportunity
We are seeking a tailor-made expert to join our global family. The role of the tailor-made travel expert is to deliver an excellent sales experience as part of the ambitious Tailor-made Sales team.
You will go above and beyond to deliver the most innovative and sellable proposals for our partners in the most responsive and accessible way, taking pride in Discova product offerings and destinations and displaying expertise in the process.
As a Tailor-made Travel Expert, you are focused on exceeding the agent’s expectations from start to finish whilst being driven to achieve your individual sales target. Your goal is to secure the sale and, to do that, you can critically assess the needs and interests of the customer.

Key Responsibilities:
Receive and handle B2B enquiry according to Discova’s One Best Way
Carefully qualify every enquiry received; identify the purpose for travel and what might motivate and drive a traveller to book
Prepare thoughtful, well-considered proposals that reflect the needs and interests of the travellers
Communicate clearly about recommendations made regarding the itinerary, suppliers, inclusions, etc., to help secure the sale
Build rapport with partners by engaging with them where they need us, be it by phone, email, text, chat/messenger, or video call
Display business acumen through a range of tasks, including preparing the necessary documentation and using Discova systems
Take part in ongoing development, including company training sessions and staying across broader industry trends. 
A full job description will be shared with interested applicants.

About you:
The Essentials:
A degree in tourism and hospitality is an advantage.
Minimum 1-year experience in the tourism industry or inbound tourism is desirable.
Fluent in both written and spoken English is required, and other European languages would be an advantage.
Experience working towards and achieving sales targets and KPI’s
The Skills and Attributes:
Outstanding sales skills with a strong customer care focus, but ultimately results-oriented.
Excellent organizational skills with the ability to be flexible, including around work schedule
Excellent communicator, comfortable communicating by phone, video calls, email, and chat/messenger
Solution-focused – an excellent problem-solver
Advanced computer skills and the ability to confidently learn new computer systems
Able to work independently and within a team, assisting team members to help everyone achieve results.

About interview

Phone and Face to Face Interview


VietnamHo Chi Minh2nd Floor, Saigon Building, 428 Truong Sa, Ward 2, Phu Nhuan District, Ho Chi Minh city, Vietnam Map

Name of person in charge of hiring:Recruitment Discova

Tailor-made Travel Expert - Japanese Speaking


600 〜 1000 USD


Company overview

DiscovaTailor-made Travel Expert - Japanese Speaking DiscovaTailor-made Travel Expert - Japanese Speaking


Consumer Services /Travel / Entertainment

The Discova brand was born in 2019 but our story goes way back to 1994…
It was in this year that two of the world’s most significant DMCs where born – Buffalo Tours in Asia and Olympus Tours in the Americas.
Over the next 25 years, these two companies grew to become leading operators in their respective destinations. But that’s not all they had in common. Both were founded on a vision to provide unparalleled experiences and services, while supporting local communities and businesses. Values that we still hold at our core to this day.
In 2019, Buffalo Tours and Olympus Tours joined the Flight Centre Travel Group (FCTG) family and formed Discova. With the backing of one of the world’s largest travel companies and the local knowledge and experience from both Buffalo and Olympus, Discova evolved existing service portfolios to offer best-in-class tailored solutions to partners across the globe.
Today, we operate in 14 countries and supply some of the world’s largest travel companies. Yet, as we expand around the world, we still approach every tour, trip or experience with a home-grown perspective. 95% of our people are locals – blending destination know-how with an intuitive understanding of the travel experience our partners expect for their customers.

Company profile


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