Account Manager - IT

<Number of employees: Total : 60 Local : 48 Japanese : 12 Foreigner : 0 >
<Report Line : Japanese Deputy Director >
<Team Member: 10 >
<Number of Subordinates: 0 >

<Products: IT services >
<Clients: mostly Japanese companies >
<Saturday Working: NO >

- Understand customers' diverse, specific business needs and applying product knowledge to meet those needs
- Make clear order to the technical team for developing proposal to the customer responding to their requirements and cooperate in the process of revising quotes or proposal
- Identify and develop new business through networking and follow-up calls
- Identify opportunities for further sales and new areas for development through constantly contacting with the customers and potential customers
- Promote a portfolio of products by written presentation about the product based on the literature provided by manufacturers
- Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals
- Provide technical advice to customers on all aspects of the installation and use of computer systems and networks, based on, or use of the advice from engineer teams
- Meet sales targets set by managers and contribute to team targets
- Network with existing customers in order to maintain links and promote additional products and upgrades
- Provide good customers care, utilize the support from back sales team and engineer team, offering clear advice and solutions wherever possible

<Necessary Skills / Experience >
- Gender: any
- Age: 25-40
- Education: Bachelor
- English: business level
- Computer: MS Word, PowerPoint, Excel
- 2+ year of'work experience as Account Manager in service/consulting industry
- Good skills in sales and marketing, customer care, project management, communication and negotiation

* Preferable Requirements:
- Work experience in IT industry
- Knowledgeable about ICT, IT system integration, updated IT technology
- Personality: collaborative, supportive, detailed, honest, reliable, hard working

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