仕事概要
職種 | 営業、事務、企画、物流系/コールセンター、カスタマーサポート |
---|---|
業種 | 総合商社/ 総合商社 |
雇用形態 | 未分類 |
ポジションレベル | 本部長/経営層レベル |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 | |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 |
仕事詳細
COMPANY PROFILE
Address: District 1, HCMC
Business type: 100% investment from Japan (subsidiary of Singapore branch)
Size: 100+ employees
Industry: Retail (department store model)
Product range: Luxury goods and services
Established in Vietnam: July 2016
GENERAL INFORMATION
Position: DEPARTMENT MANAGER - RETAIL
Level: Manager
Contract term: Permanent
Recruitment reason: Replacement
Expected joining date: Pursuant to Vietnam Labor Law
Work location: District 1, HCMC
Work time: Flexible due to job nature (retail industry); off 2 days per week (usually weekdays)
Work on shift: 8:00am-5:00pm (morning shift) OR 1:00pm-10pm (evening shift)
Allowance(s): 420.000 VND per month (fixed after probation time)
Bonus and incentives: 13th month bonus (fixed) / Performance bonus and salary review once per year
Benefit(s): SHUI / Company trip
Selection Process: Three rounds (HR Department -> Division Manager -> Japanese Director)
JOB DUTIES
Belong to Merchandise (MD) Department; report to Division Manager (foreigner, around late 40s)
Manage 10-20 staffs (including Retail Manager, Retail Supervisor, Sales Staff)
Team structure: Division Manager -> Department Manager -> Retail Manager -> Retail Supervisor -> Sales Staff and Promoters
Job Responsibilities:
- Manage daily operation of the stores to ensure smooth running with achievement of sales target and deliver the highest level of service including but not limited to:
Devise and implement sales and merchandising plans and strategies to achieve sales and profit targets of the department(s);
Manage and motivate sales team to increase sales volume;
Provide training and coaching alongside with HR Department to maintain sales service at required level;
Conduct On-The-Job training; to ensure that all staff and promoters provide the highest level of service to customers; adhere to company’s regulations and grooming standards;
Support sales floor operations; to lead and motivate staff and promoters in carrying out their duties effectively and efficiently in order to achieve profit & sales and stock targets;
Prepare and analyze sales reports; prepare budget reports and any other (expense) reports required by the Company;
Conduct sales floor inspection on a regular basis (i.e. monthly/ weekly/ daily) to identify and solve urgent or arising issues;
Check and control stocks;
Handle customer complaints or inquiries;
Plan and execute renovation plan(s) for department(s);
Plan and organize merchandise purchase and delivery schedule from overseas buying trips.
- Manage brands by:
Conduct market research and analysis on competitors’ stores;
Evaluate sales performance of each brand;
Negotiate with suppliers for the most favorable terms and conditions;
Plan and develop effective and efficient sourcing and procurement systems, source and procure merchandise;
Set-up brand selection procedure and propose in/out brands;
Check and control product quality, quantity and origins;
Control visual merchandising of each brand;
- Plan and manage the department’s P&L:
Analyze and interpret trends to facilitate planning;
Monitor sales figures and forecast future sales;
Create business plan and sales target for the department(s);
Make plans to achieve the sales target;
Manage and control effectively operating expenses (including manpower expenses)
- Collaborate with Advertising & Promotion Division to conduct marketing activities:
Determine marketing strategy changes;
Organize promotions programs, special displays and events;
Analyze and evaluate sales result after each program;
- Comply with the Company’s rules and regulations. Any act for bribes and the Company’s information leaking out is totally unacceptable.
- Undertake any other activities required of the post holder by the Company.
JOB REQUIREMENTS
Desirable Background and Experience:
- Qualification: Bachelor Degree (preferable in economic-related field)
- Language skills: English fluent
- Proficient in MS Office tools
- At least 5 years of experience working at management level (either branding or merchandising positions is ok) in big foreign/domestic relevant brand(s) and/or famous department store(s)
- In-depth knowledge about department store’s commodities
Desirable Characters:
- Gender: Any
- Age: From 34 (must)
- Ideal candidate(s) must be capable of both branding and operating activities; those who just wants to focus on one side would not fit well with the position
- Strong negotiating and problem-solving skills with number-driven and management ability
- Hard and flexible working, customer-oriented, trustworthy and high teamwork spirit
面接について
連絡先
Department Manager (Lady Fashion) - Retail
RGFタレントソリューションズ株式会社
1500 〜 1800 USD