Field Service Engineer - M&E Contractor

<Job Responsibilities>
Perform site acceptance tests, commissioning and start‐up assistance for LV/MV Variable Speed Drives, Transformers and Switchgear
 Interface with customers on aftersales service, understand and help customers define their needs
 Attend all maintenance related problems on site, trouble shoot and provide technical support to customers as well as resolve technical issues
 Work closely with sub‐contractor in fulfilment of repair schedule
 Conduct training to enable users/customers optimizing the product performance
 Provide necessary inputs from field to engineering & factory for designing new products/refining existing products
 Ensure full compliance with all validation issues concerning the product application, controls and documentation
 Support product warranty claims and quality issue. Update customer complaints system & prepare monthly failure analysis report
 Actively interact with customers to develop service business to achieve customer satisfaction
 Project pursuit with engineering and salesteams & external consultants or contractors towards achieving project goals
 Collate and maintain project pursuit reportsfor management’sreview and action plan

<Necessary Skill / Experience>
・Age: 27-40
・Gender: Male preferable
・Education: Bachelor's Degree in Electrical Engineering/Power Engineering
・Language: English - Intermediate level
・Experience:
+ At least 4 years' experience as a Service Engineer
+ Sound technical knowledge in Variable Speed Drives & Instrumentation
+ Must possess working experience in technical servicing role
+ Hands‐on in servicing customers and able to work independently on job site

<Others>
- Willing to go to business trip domestics, oversea

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