Operations Officer (Japanese Speaking)

Operations Officer (Entry/Junior Level) – Job Description

The Learning Adventure is a leading educational tour provider for students and currently operates trips across Asia and Europe. The company focuses on showing the real side of these countries by providing educational excursions for students. Our itineraries offer genuine learning outcomes and broaden cultural understanding. The company has offices in London, Ho Chi Minh City and Boston.


Our mission Statement: Expand minds through transformative travel experiences.


Core Values:

- Unite global citizens through meaningful adventures.

- Show a real side of life, through deeply researched, safe trips, inclusive of all.

- Support local communities through sustainable and ethical travel, every step of the way.

- Create a dynamic, diverse and solution orientated work culture on trips and in our offices, which encourages trust and growth.

- By passionate travellers for passionate travellers.



The role

As an Operations Officer with The Learning Adventure, you will have a vital role in planning and booking our educational tours. Our tour portfolio spans across Asia and we would like you to specialize in Japan. Working out of our Ho Chi Minh City office, you will be part of a growing international team whose passion is developing exceptional educational experiences.

Responsibilities:

Booking tour components for trips mainly in Japan (including hotel, transport and activity components)
Collaborating with the Sales team to convert Trip Handovers into an operational timeline
Preparing our Adventure Leaders with all the information and materials needed to help them create an amazing on-tour experience
Producing informational documents which are shared with schools
Supporting the Operations Manager with any minor incidents which arise as part of a tour

Competencies

This is a fantastic opportunity to work in and learn more about the fast-moving Travel sector, with internationally minded colleagues who are passionate about the tours that we run!

We are looking for a new member who:

has excellent spoken and written English and Japanese language skills
is a team player
has high attention to detail
is organised and able to balance a reactive workload together with ongoing projects
demonstrates initiative and creativity – for finding solutions and for developing original ideas
has strong writing skills
has a confident, clear and approachable telephone manner
is proficient with Microsoft Word, Excel and Powerpoint


Good to have

Other Asian language skills
Destination knowledge of Japan
Experience in the travel industry


We look forward to receiving your application!


The Learning Adventure and The Dragon Trip are equal opportunity employers and welcome and celebrate diversity and uniqueness in all forms.

Online interview followed by in-person interview

ベトナムホーチミンDistrict 1 地図

担当者名：Heptonstall Scott