CS Sales - Manufacturing

GENERAL INFORMATION

§  Position: CS Sale Engineer - Manufacturing

§  Job code: JO-170810-134216 

§  Level: Staff

§  Work Location: HCMC

§  Work Time:

-          Monday-Friday (8am-5pm)

§  Salary Range: Negotiable

§  Bonus and Incentives: 13th month bonus / Performance review

JOB DUTIES:

§  Report to Vietnamese CS Manager

§  Assigned to CS Department

§  Job Responsibilities:

1. Sales and development service business

-          Visit customer to show presentation, samples, catalogues, of our product (Rolls, Dies, Refurbishment service etc...), inform them about our advantages, pricing and availability

-          Research and identify potential customers

-          Plan and modify product configurations to meet customer needs.

-          Prepare and deliver technical presentations that explain products or services to customers

-          Develop sales plans to introduce products in new markets.

-          Collaborate with sales teams to promote products and to provide sales support.

-          Create quotations or sales contracts

-          Keep records of transactions, generate sales reports and forecast

-          Calculate the price based on production costs

 

2. Production management

-          Receive the order from customer

-          Determine production requirement, plan and establish work schedule, assignment  and production sequences to meet goals

-          Plan or estimate material, tools or equipment to meet production requirement

-          Explain specifications or requirement of work order to the operator

-          Direct and coordinate the activities of workers engaged in the production, such as inspectors, machine setup or adjustment, and fabricators.

-          Observe and monitor the operation of machine to ensure that the operator conform to processing standards

-          Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

-          Inspect materials, products, or equipment to detect defects or malfunctions.

-          Check and supervise maintenance of machine

-          Confer and negotiate with suppliers to find material or equipment to meet production requirement

3. After Sales Support – Maintenance

-          Plan and organize plant and equipment inspection, servicing program

-          Commission new company’s equipment

-          Co-ordinate with customers for the maintenance work

-          Carry out trouble shooting and repairs as necessary 

-          Set up a maintenance schedule

-          Review, improve, update maintenance practices to be in line with industries best practices

-          Develop innovative solutions to complex technical problems that arise during start-up.

4. After Sales Support – Training and Reporting

-          Provide training to customers

-          Prepare written reports in full details of the service activities of the trouble process

 

JOB REQUIREMENTS:

§  Desirable Background & Experience:

-          Diploma in Mechanical Engineering, preferably in Machinery

-          2 years of experience in general manufacturing practices

-       2 years of experience in sales and customer service

-       Technical knowledge to understand customer and needs and machine process

-  Knowledge of sales and service in process engineering operations

-  Knowledge of GM and VN process

-  English: Business level

-  Knowledge MS Office, SAP CRM

-  Good time management

-  Team management skills

-  Leadership skills

-  Negotiating skills & Sales skills

-  Quality control Analysis

§  Desirable Character:

-          Gender: Any

-          Age: 25-35

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