Customer Support (for French Customers) - Gaming

<Job Responsibilities>
・Sending emails to end users (French)
・Escalating to game developers in Japan
・Researching by using management tools
・Communicating with the company about some problems and how to respond to them
・Inquiring analysis
・Reporting to Manager

[Work environment]
・Communication: Slack, Skype
・Tools used: Google Workspace

<Necessary Skill / Experience >
・Age: 22 ~ 40
・Gender: Any
・Education: Bachelor's Degree
・Language: Must have C1, C2 licenses or B2.
- French - Business Level. Ability to communicate smoothly with French customers.
- English - Conversational Level. Can be used for internal work and communication within the company via chat.
・Experience: open for fresher.
・Having good communication skills in business
・Having reporting skills
・Can work from home via shift working

<Preferable Skill / Experience>
・Experience in customer support is a plus
・Experience studying/working abroad is a plus

VietnamHo Chi Minh Map

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