Customer Service (Air Freight) - Logistics

GENERAL INFORMATION


Position: Customer Service - Logistics


Job code: JO-170712-132001


Level: Staff


Contract Term: Permanent


Recruitment Reason: Expand


Expected joining date: TBA


Work Location: Ho Chi Minh City


Work Time:


Monday-Friday (8am-5pm)


Saturday: morning 8am-12pm

JOB DUTIES:


Report to Vietnamese Manager


Assigned to Air Freight Department


Job Responsibilities:


Arranging shipment from origin to destination to ensure customer satisfaction
Handle all requests from customers
Booking with airlines and confirm shipments to customers
Manage daily emails/ phone calls from customers
Prepare bill of lading and send pre-alert to agents and customers as well
Cooperate with OPS team and agent for DDP, EXW shipments as pick-up, do customs clearance and other need to met customer requirement.
Tracing and update schedule to customers.
Input data into system properly and on time
Follow instruction and request from Manager

JOB REQUIREMENTS:


Desirable Background & Experience:


Bachelor degree


At least 2 years in air freight forwarding


Language: English – communication skill is required


Able to us MS office such as word, excel, outlook and other applied software


Take night until 22:00, 1 or 2 days per week.


Desirable Character:


Gender: Any


Age: 25 - 35

VietnamHo Chi Minh Map

Name of person in charge of hiring：