Customer Service - Logistics

GENERAL INFORMATION

§  Position: Customer Service - Logistics

§  Job code: JO-170911-136130 

§  Level: Staff

§  Contract Term: Permanent

§  Recruitment Reason: Expand

§  Expected joining date: TBA

§  Work Location: Ho Chi Minh City

§  Work Time:

ü  Monday-Friday (8am-5pm)

ü  Saturday: morning 8am-12pm

 

JOB DUTIES:

§  Job Responsibilities:

ü  Arranging shipment from origin to destination to ensure customer satisfaction

ü  Handle all requests from customers

ü  Booking with airlines and confirm shipments to customers

ü  Manage daily emails/ phone calls from customers

ü  Prepare bill of lading and send pre-alert to agents and customers as well

ü  Cooperate with OPS team and agent for DDP, EXW shipments as pick-up, do customs clearance and other need to meet customer requirement.

ü  Tracing and update schedule to customers.

ü  Input data into system properly and on time

ü  Follow instruction and request from Manager

 

JOB REQUIREMENTS:

§  Desirable Background & Experience:

ü  Bachelor degree

ü  At least 2 years in air freight forwarding

ü  Language: English – communication skill is required

ü  Able to us MS office such as word, excel, outlook and other applied software

ü  Take night until 22:00, 1 or 2 days per week.

§  Desirable Character:

-                    ü Gender: Any

-                   ü Age: 25 - 35

VietnamHo Chi Minh Map

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