仕事概要
| 職種 | 技術職（販売、設計、開発、生産管理）／生産管理、品質管理、施工管理、EHS、PMS |
|---|---|
| 業種 | 電気、電子、機械／ 機械、設備、プラント |
| 雇用形態 | 未分類 |
| ポジションレベル | 本部長/経営層レベル |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 | |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 |
仕事詳細
GENERAL INFORMATION
§ Position: Customer Service Engineer - Manufacturing
§ Job code: JO-180315-149564
§ Level: Staff
§ Contract Term: Permanent
§ Recruitment Reason: Expansion
§ Expected joining date: ASAP
§ Work Location: HCMC
§ Work Time:
ü Monday-Friday (8am-5pm)
§ Salary Range: negotiable
JOB DUTIES:
§ Report to Vietnamese Sales Manager
§ Assigned to CS Department
§ Job Responsibilities:
1- After Sales Support – Maintenance
- Plan and organize plant and equipment inspection, servicing programme
- Commission new Buhler equipment
- Co-ordinate with customers for the maintenance work
- Carry out trouble shooting and repairs as necessary
- Set up a maintenance schedule
- Review, improve, update maintenance practices to be in line with industries best practices
- Develop innovative solutions to complex technical problems that arise during start-up.
2- After Sales Support – Training and Reporting
- Provide training to customers
- Prepare written reports in full details of the service activities of the trouble process
3- CS Business Development
- Assess customers’ needs and make recommendations with regards to spare parts, upgrading and process improvement
- Promote spare parts, retrofit, upgrade, maintenance contract sales.
JOB REQUIREMENTS:
§ Desirable Background & Experience:
- Bachelor Degree in Automation, Mechatronics.
- 2 years of experience in general manufacturing practices and service engineer.
- Knowledge in Automation, Mechatronics.
- Ability to work independently
- Good written and verbal communication in English
- Able to communicate well with multi-cultural people to send the right message to other parties
- Able to balance conflicting priorities in order to manage workflow and ensure completion of projects or tasks and meet stipulated deadlines.
- Ability to work with Microsoft Office
- In-depth knowledge of machine responsible and acts as a technical “go to” resource or use good judgement to handle issues and problems.
- Good customer service skills with a focus on resolving issues and completing the scope of service in a timely and professional manner
- Good time management
- Team work skill
- Knowledge of CRM system is a plus.
- Technical knowledge to understand customer needs
§ Desirable Character:
- Gender: Any
- Age: 27-35
面接について
連絡先
Customer Service Engineer - Manufacturing
RGFタレントソリューションズ株式会社
700 〜 800 USD
