Personal Claims Executive - Insurance

Company Overview
GENERAL INFORMATION
Position: PERSONAL CLAIMS EXECUTIVE – INSURANCE
Job code: JO-180329-150632
Level: Staff
Contract Term: Permanent
Recruitment Reason: New-hire
Expected joining date: ASAP
Work Location: District 1, HCMC
Work Time:
-Monday - Friday (8:00~17:00)
Salary Range: Negotiable (competitive to the market)

Job Description
JOB DUTIES
Report to Vietnamese General Manager, Manager
Assigned to Claims Division
Job Responsibilities
-Handling and managing personal claims (WCI, PA, TVL and Healthcare) in HCMC
-Managing the outsourced TPA agent in healthcare claims
-Data analysis for report in the area of work as assigned
-Other jobs as assigned by Management
-To handle personal claims in HCMC
-To join the required trainings to be delivered by outsourced providers or by the Company Regional Offices
-To deliver necessary training sessions and seminar to the clients
-To comply with the guidelines of the Claims Manual and compliance requirements
-To set appropriate reserves within the authorized limit and report to authorized persons as required
-To follow up outstanding claims information and negotiate with claimants for settling of the claims
-To keep a good communication with customers (internal and external) to achieve greater customer satisfaction claims services
-To observe accuracy, completeness and timeliness when carrying out daily responsibilities
-To prepare reports, statistics for relevant internal meetings
-Contribute to the sales function of the Company
oBe alert to identify sales opportunities in the course of handling claims, and drawing these to the attention of appropriate staff without delay
oAssist in handling claims in a way which will enhance the Company’s image and reputation for services of high speed and efficiency
oEnsure that cases beyond personal authority are preferred correctly with full supporting information and opinion and that the direction of higher authority is supported and implemented without delays
-To execute other office tasks as required by the Company

Requirements
JOB REQUIREMENTS
Desirable Background & Experience:
-Qualification: Graduates with major in English language. Japanese language is a preference. Law background is also a preference
-Language Skills: Good command of English
-Fresh staff is acceptable
-Effective inter-personal skills is required to create and expand partnership with internal and external customers as well as to influence the way the business partners think, feel or behave.
-Analytical and synthetically ability
Desirable Character:
-Gender: Any
-Age: Any
-Personality: ethical, compliant, collaborative, customer focus, driving results, managing execution, problem solving

Additional Job Information
Please kindly be noted that only shortlisted candidate will be approached. For further information about the job, please kindly contact us via our telephone No. of 028-3911-5800

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