Japanese Speaking - BPO Manager - BPO

COMPANY PROFILE
 Address: Tan Binh District, HCMC
 Business Type: 100% investment from Japan 
 Size: 100-500
 Industry: BPO
 Product Range: Outsourcing in technology, marketing, media and HR solutions from Japan
 Established in Vietnam: 10/2012


GENERAL INFORMATION
 Position: JAPANESE SPEAKING – BPO MANAGER - BPO
 Headcount(s): 1
 Level: Staff
 Contract Term: Permanent 
 Expected Joining Date: March & April, 2017
 Work Location: Tan Binh District, HCMC
 Work Time:
- Monday - Friday (7:30~16:30) (1-hour break)
 Allowance(s): Governed under VN law
 Bonus and Incentives: 13th month bonus / Pay raise twice per year (April and October) / Cash reward or Japan vacation trip provided / Annual bonus based on company performance
 Benefit(s): Birthday gift / Company party / Year end party


JOB DUTIES
 Report to 2 Japanese Managers
 Job Responsibilities:
- Manage workloads and results of Vietnamese BPO staffs to ensure productivity of project
- Support in communication and interpretation for Japanese clients and also report daily on the project’s progress


JOB REQUIREMENTS
 Desirable Background & Experience:
- Qualification: Bachelor’s Degree
- Language Skills: Japanese business level (N2)
- Have relevant working experience in Japanese companies
- Basic PC skills and knowledge of Excel intermediate level
- Others (Preferable): Have experience working or studying in Japan
 Desirable Character:
- Gender: Any
- Age: 25-40

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