E-Commerce Manager – Retail

<Products: Casual wear>
<Clients: Consumers>
<Saturday Working: No>

<Job Responsibilities>
・E-Commerce Manager is responsible for leading the project to set-up & to launch online store.
・Learn and work closely with Headquarter Global Digital Marketing & E-Commerce team to ensure the standard, guideline of global practice and regional strategy. Build good business relation with third parties to ensure smooth end-to-end execution of platform and website operation.
・Execute Digital Marketing aligned with Store Operation & Merchandising.
・Check all E-Commerce related regulation in Vietnam and lead the E-Commerce website set-up project.
・Manage and develop Digital Marketing and E-Commerce’s strategy and business plan including drive sales growth by generating traffic, maximizing conversion and profitability.
・Be responsible for the entire E-Commerce schedule, budget, recruitment, vendors, and business result with managing P&L including tracking all costs and revenue associated with the website.
・Analyze website, decide and prepare contents (category, products & banners), check & control local warehouse situation, manage irregular inquiries from customer center, plan multi-channel digital activities to boost traffic, and make sure everything is on track to maximize sales & profit.
・Need deeply co-work with Store Operation, Merchandising Planning, Inventory Control, Logistics and Warehouse team to ensure the sales and distribution are maximized to achieve weekly, monthly & annual targets.
・Initiate the platform and strategy of customer relation management by analyze the customer’s purchasing behavior through E-Commerce and ensure the service quality of product delivery to customers. And be quick responses to any customer inquiries with proper manner.
・Manage and educate all members in E-Commerce Department; EC Merchandising, EC Site Operation, EC Customer Relation Management.
・Optional to join training program in Global Headquarter (Tokyo) and learn about their E-Commerce Global Strategy and direction to lead the project after coming back to Vietnam. Duration is subject to the launching timeline and situation. Min 1-2 weeks to max 1 year training in Japan.

<Necessary Skill / Experience >
・Qualification: Bachelor degree
・Language Skills: English Fluent Level
・Gender: Any
・Age: 30-40
・Able to arrange to participate in OJT in Japan for 1-2 weeks and up to ~1 years. (Company provide necessary supporting)
・Must have great knowledge and experience in Digital Marketing & E-commerce (around 5 years or more) to launch new EC project at global brand company or huge size company
・Merchant/ Marketer (+Engineer) mindset to drive business and profit.
・Has experiences in site management for E-Commerce business (such as inventory control management, logistics, etc.) is plus
・Has at least more than 2 years of EC experiences in 1 company.
・Photoshop/ Illustrator skills considered as plus.

<Personality>
・Capability to lead a team and involve different stakeholders to get things done
・Strong passion and career aspiration for the E-Commerce business to be No.1 in the market in the world
・Fit to company culture as creating impact on global economy
・Sympathize with Corporate Philosophy
・Mindset of customer-oriented & store-oriented
・Have clear career-path plan *Company predict that this position will be COO in 5-10 years.

<Schedule>
・Number of interview: 3 with Executive and Group Officer
・Expected joining date: ASAP

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