Chinese Speaking - Executive (Back) in HCMC - Taiwanese Division - Services

 GENERAL INFORMATION

§  Position: CHINESE SPEAKING – EXECUTIVE (BACK) IN HCMC – TAIWANESE DIVISION

§  Job code: JO-170811-134289 

§  Level: Staff

§  Contract Term: Permanent

§  Recruitment Reason: New-hire

§  Expected joining date: ASAP

§  Work Location: HCMC

§  Work Time:

-          Monday - Friday (8:00~17:00)

JOB DUTIES

§  Report to Taiwanese Senior Manager

§  Assigned to Taiwanese Division

§  Job Responsibilities

-          Achieve Company’s turnover target.

-          Service all assigned Company’s clients

-          Attend to enquiries from Company’s clients on new business, renewal and provide prompt and efficient service to all clients.

-          To develop new business.

      Client Service:

-          To review renewal list for timely reminders to clients

-          To offer quotations for clients

-          To issue insurance policies

-          To look for new clients, approaching clients, selling insurance and taking care of clients

-          To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)

-          To coordinate risk management seminars for existing clients

-          To execute risk survey at client’s site as basic for offering quotation

      Outstanding/Unclear Premium:

-          To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely

      Business Administration:

-          To report any unusual problems to direct management

      With concerned departments:

-          To cooperate with Claims Division:

·         to settle the claim smoothly for customers in compliance with the company’s procedure;

·         to follow up any pending claim cases;

·         to organize risk/claim management seminars, risk survey at client’s site

-          To coordinate with Underwriting Division:

·         to follow up with Business Processing Section for operation matters;

·         to work closely with Underwriting Section for quotation and coverage;

·         to cooperate with Loss Control Engineer to make risk survey at client’s site.

-          To coordinate with HR Division for HR issues and Finance & Planning Division for all related jobs or in closed coordination with other departments for special events organized by Company.

      Others

-          To update the market trends directly influenced on company’s business activities;

-          To report any unusual problems if any;

-          To assist Senior Manager in finishing related reports assigned by company;

-          To assist Senior Manager in monthly expenses declaration report and other reports, as well as some administrative assigned by Mingtai branch;

-          To execute other office work as required by the Company.

 

Job RequirementS

§  Desirable Background & Experience:

-          Qualification: University Graduation or College Graduation (special cases)

-          Language Skills: Mandarin fluency & Good at English

-          Marketing and sales background

-          Strong marketing sense

-          Clearly understand working procedure & flow chart

-          Be highly aware of requirement to be professional to provide high quality service to clients

-          Good communication skills

-          Others (Preferable): Well know all insurance products and be able to explain to clients their coverage is a plus

§  Desirable Character:

-          Gender: Any

-          Age: Any

-          Personality: Open, active, customer-oriented, service-minded

 

 

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