Tóm tắt công việc
Nghề | Nghề yêu cầu kỹ thuật (Bán hàng, Thiết kế, Phát triển, Quản lý sản xuất)/Quản lý sản xuất, Quản lý chất lượng, Quản lý thi công, EHS, PMS |
---|---|
Ngành | Điện, Điện tử, Máy móc/ Máy móc, Thiết bị, Nhà máy |
Hình thái tuyển dụng | Chưa phân loại |
Chức vụ | Cấp giám đốc trụ sở/điều hành kinh doanh |
Số lượng tuyển dụng | 1 người |
Ngày muốn vào làm | - |
Kỹ năng ngôn ngữ cần thiết | |
Ngôn ngữ có thể sử dụng | - |
Thời gian làm việc | Khác |
Ngày nghỉ / Phúc lợi y tế |
Chi tiết công việc
GENERAL INFORMATION
§ Position: APPLICATION ENGINEER – PUMP INDUSTRY
§ Job code: JO-180309-148960
§ Level: Staff
§ Contract Term: Permanent
§ Recruitment Reason: New-hire
§ Expected joining date: ASAP
§ Work Location: Hanoi
§ Work Time:
ü Monday-Friday ( 8am-5pm)
ü Saturday
§ Allowance(s): Overtime/ Transportation
§ Bonus and Incentives: 13th month bonus / Performance review
§ Benefit(s): Annual Leave / Insurance
§ Selection Process: Two rounds
JOB DUTIES:
§ Report to Vietnamese Team Leader
§ Job Responsibilities:
- Responds to customer inquiries related to product pricing, and deliveries.
- Assist in selecting the correct product to best meet the customer’s needs.
- Provides product documentation and information to support external customers.
- Guides customers to the appropriate direct distribution customer.
- Provides first line technical support for pump applications.
- Route requests and unresolved issues to the designated area.
- Provide aftermarket parts support for domestic customers
- Assist customers with responsible installation of products.
- Responsible for interdepartmental correspondence communicating customers’ concerns.
- Documents all customer interactions and complaints through the customer relationship management (crm) system.
JOB REQUIREMENTS:
§ Desirable Background & Experience:
- Qualification: Bachelor Degree ( in Engineering discipline preferred )
- Language Skills: Not require
- Mechanical Engineering or related technical field in pump industry: 1-3 years
- Sales/Marketing/Applications experience in pumps and hydraulic equipment preferred.
- Ability to respond with a strong sense of urgency and care to customer requests, inquiries, and problems.
- Ability to maintain positive and constructive relationships internally and externally, even under difficult circumstances.
-
§ Desirable Character:
- Gender: Any
- Age: Any
Please kindly be noted that only shortlisted candidate will be approached. For further information about the job, please kindly contact us via our telephone No. of 024-3218-1108
Về cuộc phỏng vấn
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