Tóm tắt công việc
Nghề | Nghề yêu cầu kỹ thuật (Bán hàng, Thiết kế, Phát triển, Quản lý sản xuất)/Thiết kế máy móc, Thiết kế mạch điện tử, Thiết kế xây dựng |
---|---|
Ngành | Dịch vụ dành cho người tiêu dùng/ Cửa hàng bách hóa, Cửa hàng bán lẻ, Dịch vụ dạng cửa hàng khác |
Hình thái tuyển dụng | Chưa phân loại |
Chức vụ | Cấp giám đốc trụ sở/điều hành kinh doanh |
Số lượng tuyển dụng | 1 người |
Ngày muốn vào làm | - |
Kỹ năng ngôn ngữ cần thiết | |
Ngôn ngữ có thể sử dụng | - |
Ngày nghỉ / Phúc lợi y tế |
Chi tiết công việc
COMPANY PROFILE
Address: District 3, HCMC
Business Type: 100% investment from Japan
Industry: Consumer Goods
Product Range: Musical Instruments (Piano, Keyboard, Guitar, Drum) and Professional Audio Equipment
Year established in Vietnam: 2012
GENERAL INFORMATION
Position: SERVICE ENGINEER – CONSUMER ELECTRONICS
Headcount(s): 1
Level: Staff
Contract Term: Permanent
Joining Date: ASAP
Work Location: District 3, HCMC
Work Time:
- Monday-Friday (9:00~18:00)
Allowance(s): Governed under VN law
Bonus and Incentives: 13th month bonus / Bonus for profit share is dependent on the performance (in April)
Benefit(s): Social, Unemployment and Medical Insurance
Selection Process: Two rounds
JOB DUTIES
Report to Vietnamese Service Engineering Manager
Assigned to Customer Service Department
Job Responsibilities:
- Manage and support the warranty center’s operations in repair and maintenance of defective products/ products with technical defects for customers in accordance to the prescribed process and time.
- Consult and solve customer’s complaints about technical issues related to the usage, operation or technical errors of the products during the warranty & repair process.
- Consult and answer customer’s inquiry about how to repair and fix simple errors during the products usage process and instruct customers on how to use the products (if any).
- Component management (Import-Export).
- Collect the results of monthly product warranty to report to the management level.
- Participate in training courses on new products techniques.
- Arrange and hand-over documents to concerned departments.
- Other jobs as required by management level.
JOB REQUIREMENTS
Desirable Background & Experience:
- Qualification: College’s degree or Vocational school’s degree, majoring in Electronics
- Language Skills: English Conversational level
- Expertise in electronics, able to read block diagrams and use the test equipment
- Prefer candidates with experience in repairing electronics devices such as organ, home audio system, professional
- Good teamwork, communication, interpersonal and persuasion skills
- Proficiency in PC, MS, email, etc.
Desirable Character:
- Gender: Any
- Age: 20-29
- Personality: honest, flexible
Về cuộc phỏng vấn
Địa chỉ liên lạc
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