Tóm tắt công việc
Nghề | Ngành kinh doanh, công việc văn phòng, kế hoạch, phân phối/Trung tâm chăm sóc khách hàng, Hỗ trợ khách hàng |
---|---|
Ngành | Dịch vụ dành cho người tiêu dùng/ Cửa hàng bách hóa, Cửa hàng bán lẻ, Dịch vụ dạng cửa hàng khác |
Hình thái tuyển dụng | Chưa phân loại |
Chức vụ | Cấp giám đốc trụ sở/điều hành kinh doanh |
Số lượng tuyển dụng | 1 người |
Ngày muốn vào làm | - |
Kỹ năng ngôn ngữ cần thiết | |
Ngôn ngữ có thể sử dụng | - |
Thời gian làm việc | Khác |
Ngày nghỉ / Phúc lợi y tế |
Chi tiết công việc
GENERAL INFORMATION
§ Position: COSMETICS SUPERVISOR - RETAIL
§ Job code: JO-170913-136299
§ Level: Supervisor
§ Contract term: Permanent
§ Recruitment reason: Replacement
§ Expected joining date: Pursuant to Vietnam Labor Law
§ Work location: HCMC
§ Work time: Flexible due to job nature (retail industry); off 2 days per week (usually weekdays)
Work on shift: 8am - 5pm (morning shift) OR 1pm - 10pm (evening shift)
JOB DUTIES
§ Belong to Merchandise (MD) Department; report to Vietnamese Department Manager (female, 40s)
§ Manage 10-20 Sales Staffs and Promoters of all cosmetic brands
§ Team structure: Division Manager -> Department Manager -> Retail Manager -> Retail Supervisor (this position) -> Sales Staff and Promoters
§ Job Responsibilities:
- Manage daily operation of the in-charge area to ensure smooth running with achievement of sales target and deliver the highest level of service;
- Manage and motivate Sales Staff to increase sales volume;
- Conduct On-The-Job training; to ensure that all staff and promoters provide the highest level of service to customers; adhere to company’s regulations and grooming standards;
- Support sales floor operations; to lead and motivate staff and promoters in carrying out their duties effectively and efficiently in order to achieve profit and sales and stock targets;
- Conduct sales floor inspection on a regular basis (i.e. monthly / weekly / daily) to identify and solve urgent or arising issues;
- Check and control stocks; handle customer complaints or inquiries;
- Any other duties as and when assigned by the Company.
JOB REQUIREMENTS
§ Desirable Background and Experience:
- Qualification: Bachelor Degree
- Language skill(s): English fluent
- Proficient in MS Office tools
- From 3+ years of experience working at similar positions in department stores
- In-depth knowledge about customer service principles and practices
§ Desirable Characters:
- Gender: Male
- Age: Up to 32
- Excellent interpersonal and communication skills
- Good at listening as well as problem analysis and solving
- Customer oriented, detailed, accurate, stress tolerant
Về cuộc phỏng vấn
Địa chỉ liên lạc
Cosmetics Supervisor - Retail
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