Chinese speaking - Executive (Front) / Global Business Division

<Job Responsibilities>
1. Client Service:
- To review renewal list for timely reminders to clients
- To offer renewal quotations and new quotation for new clients
- To request Business Processing Team to issue policy, endorsement, issue Chinese policies and send to clients
- To look for new clients, approaching clients, selling insurance and taking care of clients
- To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
- Create structure and manage paper, email files and other documentations in accordance with agreed processes and procedures of Marketing Division.
- Co-ordinate efforts of all Departments/ Divisions and work as intermediary on behalf of the Line Management(s).
- To organize risk management seminars for existing clients
- To execute risk survey at client’s site as basis for offering quotation
2. Outstanding/Unclear Premium:
- To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely.
3. Business Administration:
- To report any unusual problems to direct management
- Monthly & quarterly Gross Written Premium analysis report, expenses analysis report, Data checking.
4. With concerned departments:
- To coordinate with related Divisions for all related jobs, if any.
5. Others:
- To update the market trends directly influenced on Company’s business activities;
- To assist Line Management(s) in related reports, administrative tasks, translation tasks as assigned ;
- To execute other office works as required by line management and the Company.

RELATIONSHIPS:
- Corporate Direct Clients and business partners
- Company’s staff and other industry peers.

DECISION MAKING AUTHORITY:
- To understand and act within delegated authority given by Line Management(s).

KEY PERFORMANCE INDICATORS:
- Turnover target
- Renewal ratio

Essential requirements :
- Education: Bachelor Degree major in marketing OR business management OR related fields
- Language:
+ English at Business level
+ Chinese at Business level ( HSK5 and above)
- Gender: any is acceptable
- Age from 23 - 30 years old
- Experiences : At least 1-2 years working experience as sales, customer service or marketing positions in any industry

<SKILLS/KNOWLEDGE >:
- Strong marketing sense.
- Be able to clearly understand working procedure & flow chart.
- Well know all insurance products and be able to explain that to clients their coverage is a plus.
- Be highly aware of requirements to be professional to provide high quality service to clients

>COMPETENCIES >:
- Achieve Results
- Build a Sustainable Future
- Communicate and Collaborate with Others
- Drive Innovation and Manage Change
- Empower Self and Others to Perform
- Focus on Customers
- Grow Capabilities
- Have Ethics and Be Compliant

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